Cyndal Wallace helps organizations improve company culture and call center productivity. A best-selling author, mindfulness coach, hypnotherapist, and expert in emotional wisdom, Wallace is also, a former call center associate. Her unique approach to call center engagement empowers individuals to engage in new ways. Her book “The Solution to Emotional Eating,” has helped hundreds of people tap into their emotional wisdom and create space between them and their actions. Wallace's strategies will empower your associates to take control of their emotions in even the most stressful situation, improving their lives and your job satisfaction rates.